Responsible Gaming

Gambling should remain entertainment. Set a budget and time limit, do not gamble with borrowed money, do not chase losses, and use limits, time-out or self-exclusion if you feel you are losing control.

1. Local gambling context

In Canada, gambling is regulated through provincial regulators, including AGCO and iGaming Ontario in Ontario. Key points include: provincial and territorial gambling rules; Ontario uses a regulated iGaming model where operators need AGCO registration and an iGO operating agreement. The relevant age rule is 18+ or 19+ depending on province; Ontario casino/online casino generally 19+. Players should also consider provincial self-exclusion tools, including BetGuard in Ontario, and support resources such as ConnexOntario, the Responsible Gambling Council and provincial help lines.

This content is for information only and does not confirm that BobCasino is locally licensed or legally available to every user in Canada. Players are responsible for checking the rules that apply to them.

2. Age restriction

The applicable age rule for this market is 18+ or 19+ depending on province; Ontario casino/online casino generally 19+. BobCasino may require age verification and may suspend accounts where age or identity cannot be confirmed.

3. Self-assessment

Ask yourself:

• Do I gamble with money needed for bills, rent, family or food?
• Do I chase losses?
• Do I hide gambling from others?
• Do I feel anxious, angry or guilty after gambling?
• Do I increase stakes to feel excitement?
• Do I gamble longer than planned?
• Do I borrow money to gamble?
• Is gambling affecting work, studies, sleep or relationships?

If several answers are “yes”, stop gambling and contact support resources.

4. Control tools

Responsible gambling tools may include:

• deposit limits;
• loss limits;
• wager limits;
• session reminders;
• cooling-off periods;
• time-out;
• self-exclusion;
• marketing opt-out;
• account closure.

Lowering limits should take effect quickly where technically possible. Increasing limits may require a cooling-off period or additional review.

5. Self-exclusion

Self-exclusion is a stronger protective measure. During self-exclusion, deposits, gambling and promotional communications may be blocked. Where a national system exists, such as provincial self-exclusion tools, including BetGuard in Ontario, players should consult that system as well as the tools inside their BobCasino account.

6. Support resources

Players in Canada may seek help through: ConnexOntario, the Responsible Gambling Council and provincial help lines. If there is immediate danger to yourself or someone else, contact local emergency services.

7. Blocking software

Additional tools may include Gamban, BetBlocker, GamBlock, browser blocking tools, parental controls, router filters and device-level restrictions.

8. Financial safety

Never gamble with borrowed money, credit intended for household needs, business funds, student loans or money needed for rent, food, taxes or family commitments. Treat gambling spend as entertainment cost, not investment.

9. Marketing restrictions

Players who self-exclude or request gambling-related marketing suppression should not receive promotional gambling messages where the platform can reasonably identify and apply that restriction.

10. Account balance and exclusion

If a player requests self-exclusion, any remaining balance may be reviewed under KYC, AML, payment and bonus rules. Active bonuses may be cancelled according to the bonus rules.

11. Final note

Responsible gambling information is not medical advice. If gambling feels difficult to control, stop playing and seek professional or local support.